We will be performing scheduled maintenance on the databases that support Retain and ProfitWell Metrics on Wednesday, October 14th, 2026, starting at 07:00 UTC.
The maintenance is expected to be completed by 10:00 UTC.
During this maintenance window, some services may experience brief interruptions or degraded performance. Retain and ProfitWell Metrics may be briefly unavailable, and new data may take longer than usual to appear. Checkout, payment processing and other Paddle services are not affected.
We do not anticipate any data loss or long-term disruption, but if you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.
Scheduled
We will be performing scheduled maintenance on the databases that support Retain and ProfitWell Metrics on Wednesday, October 14th, 2026, starting at 07:00 UTC.
The maintenance is expected to be completed by 10:00 UTC.
During this maintenance window, some services may experience brief interruptions or degraded performance. Retain and ProfitWell Metrics may be briefly unavailable, and new data may take longer than usual to appear. Checkout, payment processing and other Paddle services are not affected.
We do not anticipate any data loss or long-term disruption, but if you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.
