The incident affecting access to the Paddle seller dashboard sign-in has been fully resolved. All services are now operating normally.

We are closely monitoring the platform to ensure continued stability. We apologize for any disruption this may have caused.

If you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.

This maintenance completed successfully

The incident affecting Checkouts has been fully resolved. All services are now operating normally. 

We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.

The issue affecting checkouts has been resolved. The third-party provider has restored their services, and we have removed the temporary mitigations. All systems are now operating normally, and checkouts are processing as expected.

We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at sellers@paddle.com.

Maintenance has completed

The issue has now been resolved, and our team is monitoring the situation to ensure normal service continues.

We apologize for any disruption this may have caused. If you have any questions or concerns, please reach out to us at sellers@paddle.com.

Maintenance has completed

The incident affecting Retain settings and Metrics in the dashboard has been fully resolved. All services are now operating normally. 

We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.

The underlying issue affecting Email, Webhooks & Alerts has been resolved. The service became fully operational again, processing new webhooks and outbound emails at 12:07 BST, and all delayed webhooks and outbound emails were successfully reprocessed by 12:12 BST.
Our teams will continue to monitor the services closely to ensure ongoing stability.
We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at sellers@paddle.com.

We are pleased to confirm that this issue has been resolved, and normal service has now been fully restored.

Our team will continue to monitor the situation closely over the next 24 hours to ensure ongoing stability.

We sincerely apologize for any disruption this may have caused.
If you have any further questions or concerns, please don’t hesitate to reach out to my team at sellers@paddle.com.